How do I know that the tickets listed on Ticketbuddy.com are authentic?

We go to great lengths to make sure that the products we sell are authentic and the services we offer are beyond reproach. Ticketbuddy.com enforces the industries most stringent rules for listing tickets on our system÷yet we still are able to offer you the largest selection. You can shop our site with confidence knowing that we thoroughly screen and check all references for every seller who lists their tickets with us. You'll only find legitimate tickets listed on Ticketbuddy.com. We stake our reputation on it.
 

I purchased tickets from Ticketbuddy.com but cannot attend the event. What is your refund/return policy?

There are no refunds, exchanges, or cancellations on any order once it is submitted to us. This policy is in place because when you purchase your tickets we secure and acquire those tickets for you and are not able to recover our costs. Please order tickets only after you are certain you want them. For information on how to resell tickets that you purchased from Ticketbuddy.com, please contact manager@ticketbuddy.com
 

What if my event is postponed?

If an event is postponed, the tickets will be honored for the rescheduled event date. New tickets will not need to be issued. We are not able to offer customers refunds on postponed events.
 

Is my credit card and personal information secure?

Ticketbuddy.com respects your privacy. We will never, ever sell your name or email address to anyone. Period. We will only collect, store and use your personal information for purposes of doing business with you. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information, period.
 

When can I be sure that the tickets I purchased over the internet are "confirmed"?

We can confirm your ticket orders within 24 hours of your internet purchase either by phone or email. Orders placed over the weekend will be confirmed on Monday. The tickets that are listed for sale on this website are subject to availability. Ticket inventory for sale through our website is current and as up-to-date as possible. Sometimes tickets sell quicker than the website can update, so if you place an order online, there is a chance that the tickets you order are no longer available. If this happens we will attempt to find similar seats at a similar price. We will not substitute similar tickets without your approval.
 

Why canât I purchase a single ticket?

Ticket Brokers are often unwilling to break-up a large, even groups of tickets to provide a smaller odd number of tickets to a group of one, three or five. If you have a small, odd number in your party, we recommend you look for a odd numbered group of tickets and choose from that group, or email a customer service representatives customerservice@ticketbuddy.com
 

What are the seat numbers for these tickets?

All of our groups of tickets are for consecutive seats, unless specifically noted otherwise. If the actual seat numbers for a group are of particular importance to you, please give us a call at (310) 273-5195 and we will provide you with this information.
 

Are these seats together?

All of our groups of tickets are for consecutive seats unless specifically noted otherwise.
 

How can I get tickets for events happening today?

It is possible in some cases to get tickets for events at the last minute including the day of the event itself. To meet this need however requires extra effort on our part, and we recommend that you give us a call for these last minute orders at (310) 273-5195 to make sure we can accommodate your needs.
 

How does Ticketbuddy.com calculate its ticket prices?

The prices of tickets on our site are based on the prices set by the Ticket Brokers that are offering those tickets for sale. These prices reflect the fair market value of the tickets based on the difficulty of acquiring the tickets in the first place, along with factors such as the popularity of the event, the location of the seat, and the rarity of available tickets to the event. The prices of tickets on our site are often higher than the face value that is printed on the tickets themselves, reflecting the difference between the face value and the fair market value.
 

Why are your tickets above face value?

The value that we charge for a ticket is its fair market value, which is sometime higher that the face value of the ticket itself. The face value of a ticket is quite often not a good indicator of the price it would cost you to acquire a ticket to the premium events we stock. The work that goes into acquiring these hard to find tickets is represented in our final price.
 

What is the face value of these tickets?

We only know the price that our Ticket Brokers are listing for tickets and often cannot discern what the actual face value is of the tickets being sold.

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